Returns & Exchanges

At Shy, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items. If your selection isn't the perfect fit, we are here to ensure your exchange or refund is handled with effortless care.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached to ensure the product remains in pristine condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.